The power of collaboration

The WPCRM Service Desk empowers your customers and support staff with a community-based approach to providing outstanding service. WPCRM provides an enterprise-grade solution for achieving, tracking and maintaining customer satisfaction.

Improve customer satisfaction.

Start by collaborating with experts in real time across the extended support and technical organization.

Improve your processes.

Track the length of your service process and attach activities to help and manage and shorten that process.

Boost efficiency.

You'll appreciate the convenience and efficiency of tracking and tending to customer issues in the same system that manages the rest of your business.

Key Features for Service Professionals

WPCRM customer service dashboard screenshot

Social Support & The Power of Collaboration

WPCRM helps you improve customer service by leveraging the power of the collective enterprise for real-time results across the entire organization. Best of all, WPCRM provides a familiar user interface, a powerful notification engine and real-time collaboration tools to streamline the entire support process.